Frequently Asked Questions
What types of products do you offer?
At Calexico Neighborhood House Mission Thrift Store, we offer a carefully selected variety of high-quality, gently-used items that serve both everyday needs and one-of-a-kind finds. Our inventory includes:
- Baby essentials like strollers, carriers, and nursery gear
- Kids’ toys for fun and learning
- Home appliances, from coffee makers to microwaves
- Furniture like chairs, tables, and shelving
- Kitchen essentials such as cookware and dinnerware
- Electronics, including DVD players and game consoles
- Vintage media, including DVD and VHS films
- Fashion & accessories like handbags and seasonal apparel
- Collectibles and seasonal décor
Each purchase helps support local families and community programs through Calexico Neighborhood House.
How do I know the condition of the items?
All items are inspected before listing to ensure they meet our quality standards. We provide clear photos and descriptions noting any wear or special features so you can shop with confidence.
Are your prices negotiable?
We aim to keep our prices affordable for everyone, which is why we set them at a fair value. However, we appreciate your interest and encourage you to reach out if you have any questions or concerns about pricing!
Do you offer returns or exchanges?
As a nonprofit thrift store, all sales are final. However, if there’s an issue with your item, please contact us and we’ll do our best to help resolve it.
Where can I pick up my order?
All purchases made online must be picked up in person at our physical location:
299 W State St, El Centro, CA 92243
Pickup instructions and details will also be provided in your confirmation email. Please bring your confirmation when arriving.
Can I donate items to your store?
Yes! We welcome donations of gently-used household items, clothing, toys, and more. Please contact us to learn what we currently accept and how to donate.
How often do you restock your inventory?
Our inventory changes regularly as new donations arrive. We post new items often - check back frequently or follow us on social media for the latest additions.
What payment methods do you accept?
We accept both cash and credit/debit cards at our physical store.
Do you offer shipping?
We currently do not offer shipping. All online orders must be picked up in person at our store in El Centro, CA. However, we’re actively exploring shipping options and hope to provide this service soon!